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Empathy Revisited: A New Freedom

In working with teams and leader’s day in and day out, one of the biggest challenges and desired outcomes I hear is to help people increase empathy with others. To understand each other better. To appreciate each other more. To tolerate each other better. To collaborate with each other better. To improve relationships across the board.

For nearly twenty years, I have been clear of my life’s purpose which is to increase empathy and understanding in the world. Once I became clear of...

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The Power of Discretionary Engagement

The power of an employee’s discretionary engagement cannot be emphasized enough. It is the single most powerful ingredient a company can harness for success and competitive advantage in the marketplace. But what is “discretionary engagement” exactly? It is subtle, difficult to measure, and critical to achieving beyond ordinary results. Here is one story that illustrates just how elusive and yet impactful this ingredient can be.

It’s a Sunday morning and Karen is on her...

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Winning with Discretionary Engagement

I recently had the privilege of working with an extraordinary CEO (and his leadership team) of a well-known public company in the Bay Area. This leader is both conscious and connected. He is conscious of the world and people around him, the complexities of his business and all of its stakeholders, and conscious of the individuality of each person he leads. He is connected to his own authenticity, his humility, his power, and his grace as a leader. He has successfully turned around a company...

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Comparison is the Thief of Joy

comparison joy Aug 07, 2018
In working with teams, leaders, and organizations, I have experienced a theme that runs through the struggles they all face. It is the struggle of comparison. Whether the comparison is to an individual personality, success levels of others, cross-functional teams or marketplace competitors, struggle occurs when we hang out in this arena of evaluation and judgment.The focus of comparison does not live only in teams or at work, we all struggle with it as part of the human condition. Nearly...
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Success is a Choice

Uncategorized Aug 07, 2018
Today is a gift. When I truly stop thinking about the future (where will I move next…rent or buy…down payments…scary market…neighbors I want to move away from…schools for Kaya…traffic…workmate…renting her house…being too close…and on and on and on!) I am free. Otherwise, all of those thoughts inside of 30 seconds start to spin out of control and before my first sip of coffee, I have created the gravity of self-imposed...
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